01Request deletion
In My profile, choose Request account deletion and confirm; a ticket is sent to the team. Or email admin@elsabe2.com from your registered email with the subject Kahraba account deletion request. This path is available even without the installed app.
02Before confirming
The request targets the account and associated profile, device links, rules, schedules, keys, messages and personal records after identity verification. You lose access, control and sharing. It does not delete physical hardware or turn outlets off. Make safe arrangements for devices first.
03Processing and exceptions
The team processes deletion after verification; pressing the button does not delete immediately. We confirm scope, timing and any legally required retention and its period before completion. A ticket alone is not evidence of completed deletion. You can request specific data deletion instead through the same email.